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Support

BG-BASE is developed and supported from two international centers, one in the US and the other in the UK.

Post Installation Support
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BG-BASE comes with ONE YEAR of post-installation support. After that time, support is offered to users with a current Support Agreement. Such users are encouraged to contact us via email to discuss any questions or problems they might have. Please provide as much information as possible!


Support Agreements
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Annual Support Agreements are available for purchase, which provide users with unlimited support via telephone, fax, email, or remote access (TeamViewer). We do not currently offer per-incident support.
Email us for Support Agreement pricing and additional information.

Please also visit the BG-BASE and BG-Map Online Discussion forum.

Email your technical support question now if you have a Support Agreement with us.

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